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Question
I have forgotten my password - how can I access my account?
Answer
If you forget your password, you can have a reminder sent to your email address. There is a link near to where you would normally log in, which says "lost password?" Enter your email address into this box and you will be sent a reminder of your password to your email address.
However, please be aware that we can only send a password reminder to you if you have previously registered with us. If you have not registered with us and created a password, we will not be in a position to send you a reminder of something that does not exist.